Reputation Management » Online Slander http://reputationmanagers.com/blog Just another WordPress weblog Wed, 28 Jul 2010 17:52:49 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Yelp Reviews have a natural bias – people like to complain! http://reputationmanagers.com/blog/yelp-reviews-have-a-natural-bias-people-like-to-complain/ http://reputationmanagers.com/blog/yelp-reviews-have-a-natural-bias-people-like-to-complain/#comments Thu, 21 Jan 2010 17:08:25 +0000 admin http://reputationmanagers.com/blog/yelp-reviews-have-a-natural-bias-people-like-to-complain/ Most sites like Rip Off Report, Yelp, Complaints Board are not “review websites”, they are site for people to vent off of. Excluding the hard-core Yelpers that do good, most people go there to talk about a bad experience, because for the most part, people expect a good experience, that is what they are paying for after all.

The dental industry is one of the prime targets of bad reviews on Yelp. No one likes dentists, even the best experience would be considered sub-par at best. So is it fair that 90% of the dentists in Yelp have less than a 3 star rating?

It would seem to be that these so called review sites could formulate a mathematical equation per industry that calculates the normal % of people that complain versus praise and formulate that into their star rating system. It is only fair.

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